Return Policy

At SmarOne, we strive to ensure that you are completely satisfied with your purchase. If, for any reason, you are not satisfied with the courses you have purchased, we offer a fair return policy as outlined below:

Refund Eligibility

You may request a refund under the following conditions:

• If you have purchased the course within the last 30 days.
• If you have not completed more than 20% of the course content.
• If you are not satisfied with the quality of the course material or content.

Refund Process

To request a refund, please follow these steps:

1. Contact our support team at contact@SmarOne.com with your order number and the reason for the refund request.
2. Our team will review your request and get back to you within 2-3 business days.
3. If your refund is approved, the funds will be returned to your original payment method within 5-7 business days.

Non-Refundable Items

Please note that the following items are non-refundable:

• Courses that have been fully completed or downloaded.
• Gift cards and vouchers.
• Courses purchased during special promotions or discounts.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at contact@SmarOne.com.

Need Help?

If you have any questions regarding our return policy or need assistance, feel free to reach out to our customer support team via email at ontact@SmarOne.com.